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Building Relationship Versatility: Social Styles at Work

Building Relationship Versatility: Social Styles at Work is built around a four-quadrant Social Styles matrix. After being profiled, participants are assigned a Social Style, interpersonal versatility rating, and specific versatility behaviors. During the workshop, participants learn how to identify others’ Social Styles and, based on understanding their own and others’ style, learn to modify their own behaviors to communicate more easily and effectively with others.

Module Overview

The Business of Versatility

How to define the importance of versatility and the benefits it can have on work.

Identify Style

How to “read” the behavior of different people in order to accurately identify their Social Style & how to recognize the effect of one’s own style on others’ behavior.

Reflect on Style Expectations

How to reflect on the expectations and preferences people of different Social Styles have for those with whom they work and interact.

Modify Your Behavior

How to adapt working relationships with coworkers in order to meet their style expectations and preferences.

Managing Styles in Conflict

How to recognize others’ back-up behavior (fight/flight responses to stress) & how to describe the back-up behavior of each style and manage back-up behavior effectively.

Mastering Versatility

How to meet others’ needs and expectations by modifying style behaviors. How to use specific behaviors (pace, voice, body language, focus) to display greater versatility in order to improve relationships and obtain better results.

Virtual Agenda

This 2-day course is delivered virtually using the Adobe Connect platform. This platform allows for high participant interactivity through polls, break out rooms and chats. The 2-day agenda is as follows:

Day 1 & 2 (Times are Eastern Time)

9:00 am – 10:30 am Content
10:30 am – 10:45 am Break
10:45 am – 12:00 pm Content
12:00 pm – 1:30 pm Lunch
1:30 pm – 3:00 pm Content
3:00 pm – 3:15 pm Break
3:15 pm – 5:00 pm Content

Course Registration

Who Should Attend

Building Relationship Versatility is beneficial to anyone who wants to enhance communication and increase influence with others.

Additional Information

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