The Business of Versatility
How to define the importance of versatility and the benefits it can have on work.
How to “read” the behavior of different people in order to accurately identify their Social Style & how to recognize the effect of one’s own style on others’ behavior.
Reflect on Style Expectations
How to reflect on the expectations and preferences people of different Social Styles have for those with whom they work and interact.
Modify Your Behavior
How to adapt working relationships with coworkers in order to meet their style expectations and preferences.
Managing Styles in Conflict
How to recognize others’ back-up behavior (fight/flight responses to stress) & how to describe the back-up behavior of each style and manage back-up behavior effectively.
How to meet others’ needs and expectations by modifying style behaviors. How to use specific behaviors (pace, voice, body language, focus) to display greater versatility in order to improve relationships and obtain better results.
This 2-day course is delivered virtually using the Adobe Connect platform. This platform allows for high participant interactivity through polls, break out rooms and chats. The 2-day agenda is as follows:
Day 1 & 2 (Times are Eastern Time)
9:00 am – 10:30 am Content
10:30 am – 10:45 am Break
10:45 am – 12:00 pm Content
12:00 pm – 1:30 pm Lunch
1:30 pm – 3:00 pm Content
3:00 pm – 3:15 pm Break
3:15 pm – 5:00 pm Content