All of your efforts—to create a competitive business strategy, to develop authentic leadership, or to win more business—boil down to one critical truth: Your success rests on the success of your individual contributors.
What we’ve learned about Individual Effectiveness compels us to believe that individual success is more than just the sum of technical or professional ability.
We believe that, for all the right reasons, organizations focus on developing individual technical capabilities, or “work talents,” within a workforce. While clearly necessary, this effort alone neglects most of the capabilities required to be highly effective in a work environment, especially when a global marketplace is considered. What’s missing are the skills that allow individuals to be personally and socially aware in the workplace—the thinking, feeling, and communication skills necessary to effectively interact with others around the world.
Building Positive Influence: Managing the People
Building Positive Influence: Managing the People is one of two interactive virtual modules; these modules prepare individuals and leaders to use positive influence to accomplish goals in a way that enhances relationships and creates a win-win outcome. In this module, Managing the People, participants gain tools to manage the people side of the process, in order to maintain valuable relationships. Participants learn how to separate the people from the problem—the critical component of preserving strong relationships.
Building Positive Influence: Managing the Tasks
Building Positive Influence: Managing the Tasks is one of two interactive virtual modules; these modules prepare individuals and leaders to use positive influence to accomplish goals in a way that enhances relationships and creates a win-win outcome. In this module, Managing the Tasks, participants learn techniques to identify interests, generate options, and determine independent standards for the negotiation process. Participants also learn how to identify their best alternatives to a negotiated agreement and present options using a conversation process that addresses all parties’ interests.
Building Relationship Versatility: Social Styles at Work
Building Relationship Versatility: Social Styles at Work is built around a four-quadrant Social Styles matrix. After being profiled, participants are assigned a Social Style, interpersonal versatility rating, and specific versatility behaviors. During the workshop, participants learn how to identify others’ Social Styles and, based on understanding their own and others’ style, learn to modify their own behaviors to communicate more easily and effectively with others.
The Consultative Process
The Consultative Process introduces a problem-solving mindset and presents an effective process for consulting with both internal and external clients. It helps technical professionals become comfortable in their role as consultants. It also helps them generate greater alignment and commitment with clients by using a win-win problem-solving approach.
Consulting with Clients
Consulting skills are as important as technological proficiency in today’s environment. Consulting with Clients is an intermediate level workshop designed to enable consultants to bring business value to their internal or external clients. Participants will learn how to align solutions to address business priorities and processes and, as a result, achieve increased revenue and customer loyalty.
The Effective Project Manager
The Effective Project Manager helps individuals develop their understanding of the two key factors in effective project management—the task and the people involved. Participants learn a basic process for leading project teams and increase their skills through interactive activities.
Getting to Yes: Influencing for Optimal Results
Getting to Yes (GTY) helps managers become better influencers and, ultimately, negotiators. Managers become better negotiators by turning-face-to-face confrontation into side-by-side problem solving. It is based on the concept of Principled Negotiation, a method that offers managers an efficient process for reaching optimal business agreements that are satisfying to both parties while strengthening professional relationships.
Global Effectiveness is based on working within the five cultural dimensions. This program will teach participants what types of behaviors to expect from certain cultures and how to prepare themselves for business interactions. Participants will learn how to turn cultural differences from an unknown liability into an asset.
Innovation In Action Series
The Innovation in Action Series is a series of modules that explores the dimensions of innovation — Innovation Styles, Innovation Tools & Practices, The Creative Journey®, Taking Initiative, and Strategic Innovation Management—to help organizations improve how they advance their market position.
Mastering Successful Presentations: Skills for Influencing Outcomes
In today’s complex business environment, the ability to deliver a persuasive presentation to internal or external audiences has become a fundamental requirement. Presenters need to craft the right message for their audience, stay alert to reactions, effectively address questions, and persuasively make their point. Are your key contributors able to present with confidence and poise? Do they know how to successfully engage their audiences at that critical moment of influence?
Networking for Success
Relationship building and face-to-face business networking skills are critical to effective business performance. Among young business professionals, 60% say they are uncomfortable in business and social settings and 85% say they don’t have the networks they need to accomplish their goals.
Time Management: Managing Priorities in a Dynamic Environment
Virtual Delivery Available
TM: Managing Priorities in a Dynamic Environment focuses on both the tools of time management as well as the self-management required to overcome some of the common barriers to effective time management, such as reacting to constant time demands and shifting priorities rather than proactively managing them. Time is a scarce commodity, representing a tremendous challenge for most employees, leaders, managers and project leaders. Yet the problem is not how to manage time, but rather a subtler problem of juggling priorities and self-management along with following a more structured process. Participants learn how to apply a time management process: Plan, Prioritize, and Protect.
Working in Challenging Times™
Working in Challenging Times™ is a one-day program that incorporates concepts and application for committing one’s own discretionary energy on implementing company strategy. Participants learn to understand and manage their own reactions and self-talk about changed events. They develop a sense of personal accountability for realizing the positive potentialities in the change. The focus is on moving forward—both as an individual and in dialogue with coworkers.